SCLS Social Work Tip Cards

Aboriginal and Torres Strait Islander Support

General Supports

  • Refocus – Child and family support. (Parenting, attachment, budgeting, men’s business, healing and self-empowerment and in home support programs Ph: (07) 5442 3992
  • Five Bridges – Yarning groups, community justice, domestic violence support, alcohol and drug use Ph: (07) 5376 5149/ 0459 956 364
  • 13YARN- 24/7 national crisis line support for Aboriginal and Torres Strait Islander people Ph: 139276

Legal Representation

  • ATSILS (Aboriginal and Torres Strait Islander Legal Service) – Legal welfare and representation Ph: (07) 5452 7633

Housing

  • Kabi Kabi Aboriginal Corporation – Social and affordable homes for Aboriginal and Torres Strait Islander people. Ph: 0421 869 116

Health Services

  • North Coast Aboriginal Corporation for Community Health – Aboriginal and Torres Strait Islander people can apply for NCACCH Health Access cards to access registered services at no cost. Contact referrer from list for access here.
  • Health Advice – 24/7 health advice, you may ask to speak to an Aboriginal and Torres Strait Islander registered nurse Ph: 13 43 25 84

Domestic and Family Violence Support

Domestic and Family Violence Warning Signs:

  • Expressing feelings of being unsafe
  • Emotionally drained
  • Addiction problems
  • Highly Anxious/fearful
  • Reserved and Distanced
  • Low self-esteem
  • Physical injuries
  • Isolated

Homelessness Support

General Support

  • QSTARS advice and referrals Ph: 1300 744 263
  • Homeless Hotline Ph: 1800 474 753. Accommodation, meals, showers.

Mental Health Support

  • Homeless Mental Health Outreach Team (HHOT) Ph: 53194800
  • 24 hour phone support – Lifeline Ph: 13 11 14

Housing Assistance

  • Department of Housing Ph: (07) 5432 0700
  • Coast2Bay Housing Group Ph: 54512900
  • Kyabra Ph: 54413837 Email: intakenambour@kyabra.org
  • Anglicare Queensland Ph: 1300 769 814

Homelessness Warning Signs

  • Expressing feelings of being unsafe
  • Struggling to maintain hygiene
  • Stress induced behaviours
  • Defensive when asked for address
  • Disorganisation
  • Health Problems

Mental Health Support

Call 000 if there is imminent threat

Phone Support

  • 24 hour phone support – Lifeline Ph: 13 11 14
  • Open Minds Ph: 1300 673 664
  • SANE Australia support and information Ph: 1800 18 7263
  • Blue Knot: Adult survivors of childhood assault Ph: 1300 657 380

Mental Health Warning Signs

  • Constant fatigue/low energy
  • Lack of emotion
  • Physical Pain
  • Poor sleeping and eating habits
  • Extreme mood changes
  • Decline in personal care
  • Avoidance
  • Isolation

Suicide Risk Support

Call 000 if there is imminent threat

Phone Support

  • 24 hour phone support – Lifeline (Phone: 13 11 14)
  • Online counselling – Suicide Call Back service (Phone: 1300 659 467)
  • 24/7 chat, call, or email – Beyond Blue (Phone: 1300 22 4636)
  • A General Practitioner will work through a mental health plan and can refer to therapists with Medicare rebates or bulk billing

Suicide Risk Warning Signs:

  • Talking about death/wanting to die
  • Feeling worthless or alone
  • Identifying as a burden on others
  • Feelings of hopelessness
  • Inability to imagine future
  • Bequeathing items
  • Substance abuse
  • Insomnia
  • Constant distraction
  • Social withdrawal

Young People and Children Support

Call 000 if there is imminent threat

Phone Support

  • Kids Helpline (Phone: 1800 55 1800)
  • Child and Youth Mental Health Service (Phone: (07) 5202 9500)
  • Act for Kids – therapy and support for children at risk of harm (Phone: (07) 3850 3200)
  • IFYS – accommodation, counseling, youth support services (Phone: (07) 5438 3000)
  • SunnyKids – emergency accommodation, domestic violence and referral counselling (Phone: (07) 5479 0394)
  • YouTurn – child safety, accommodation, at risk of homelessness support (Phone: (07) 5442 4277)
  • Reachout Australia 24×7 – Resources based on youths support with an anonymous space to talk (Phone: 1800 737 732)